Terms of Contract |
MATERIAL DISCLAIMER - Please understand that Marble and Granite slabs are products of nature and
natural fractures are common but not defects in your stone. The Marble and Granite Institution of America
states that stone slabs reaching the market come from mountains that are many years of age and any
inherent fractures are a part of the natural character of the stone. DMD makes NO GUARANTEES OR
WARRANTIES AGAINST GRAZING, SCRATCHING OR WEAR ON THE STONE SURFACE OR
OTHERWISE, AND ALL PRODUCTS ARE SOLD SUBJECT TO VARIATION IN COLOR, FLOW, GRAIN,
TONALITY, SPOTTING, VEINING, SHADE, AND TEXTURE. DMD will make all efforts to strengthen any
fractures with liquid epoxy and avoid them whenever possible. DMD WILL NOT BE HELD RESPONSIBLE
FOR NATURAL FRACTURES EXISTING IN STONE.
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Marble, granite, and limestone are products of nature and no two pieces are exactly alike. DMD is not
responsible for stone fractures or color variations from one slab to another. Customers must inspect
material prior to fabrication and prepare any blending required to meet customer standards. Customer
must choose and hold material of their choice. Absolutely no claims will be accepted for any reason after
material and fabrication is approved by the customer.
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All fabrication is guaranteed to be as specified on proposal. All work is to be completed in a workmanlike
manner according to standard practices. Any alteration or deviation from specifications on the proposal
will become an extra charge over and above the estimate. All agreements contingent upon strikes,
accidents, or delays beyond our control. Owner to carry fire and other necessary insurance.
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DMD reserves the right to refuse to fabricate using certain materials.
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Customer is to pay the cost of material in full before fabrication begins. Change of material after purchase
and delivery to DMD is subject to a 25% restocking charge. A 1/2 fabrication deposit is required to start
fabrication.
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REMNANT POLICY - All remnants of material, remaining over 30 days at the address: 611 Kellogg Street,
Newcastle, California 95658 after the work has been completed would be deemed abandoned, and DMD
would have the right to dispose of the remnant properly. Upon customer request, DMD will hold
remaining material up to 30 days. After 30 days, a monthly $25.00 storage fee will apply. Customer must
make their own pick-up arrangements.
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FIELD CONDITIONS - 1) Cabinetry is to be installed on a true plane and level to within 1/8” (4mm) in the
(10'-0”) feet (3M). Areas to receive stone must be stable and rigid and capable of supporting the weight of
the stone. Reinforcement may be required at areas in front of cutouts to insure that they can adequately
carry the weight of the stone without flexing. Substrates (if used) must be of material that is moisture
resistant. DMD recommends 5/8” plywood for countertop support. 2) If full splash is required, wall
mounted cabinets must not interfere with stone installation. Electric outlets must be roughed in. Appliance
garage must not interfere with countertop installation. 3) Sink, range, dishwasher, etc., must be available
for measurements. 4) Cabinet doors, drawers, and panels must be installed prior to templating of project.
5) Door or window casing must be clear of stone installation.
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TEMPLATE PROCESS - It Is highly recommended that the contractor or homeowner be present at time of
templating. Templated areas cannot be altered after template process is completed. Sink must be present at
time of templating.
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CHANGE ORDERS - All change orders must be signed before they are fabricated or installed.
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SERVICE CHARGE - A service charge of $200 will be added for the following reasons: 1) should customer
request template taking and upon arrival at jobsite cabinets are not ready for measurement. 2) should
customer request installation of their granite tops and upon arrival to jobsite we are unable to install due to
reasons beyond DMD control.
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CANCELLATION CHARGE - Should customer decide to cancel their contract after templates have been
taken and material delivered, there will be a $4.00 per square foot charge for templates and a 25% material
restocking fee. |
